Bookings, guests, rooms, payments
The core PMS surface: reservations, multi-guest stays, the tape chart, per-property extras catalogue, multi-currency payments with FX snapshots.
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RoadmapWhere Stanzera is
Where Stanzera is
headed next.
An honest look at the product. We ship in three lanes — what's already live, what we're building right now, and what comes after that. No locked-in dates, just the order things land in.
ShippedAlready live in production at app.stanzera.com.
Cleaning sheet with auto-turns
Daily room-by-room cleaning view that materialises the right turns from booking dates without crons or manual scheduling. 3 PM red alert when a turn slips past the cutoff.
Cleaning templates editor
Per-property template management for checkout / stayover / inspection task lists. Bulk add, predefined-task pickers, and reorder — owners and managers shape what housekeepers see for each turn type.
Front desk · arrivals, in-house, departures
A daily triage view for the front desk team: who's arriving, who's staying, who's checking out — with late-checkout chips and room quick-search.
Issue tracker with photos + threads
Report a broken kettle in three taps from a phone, assign it, track it from raised → resolved. Threaded comments and manager-to-housekeeper notes keep the work in one place.
OTA channel sync (Booking.com / Airbnb)
Two-way iCal sync, per room. Outbound feeds let OTAs block your direct bookings; inbound feeds pull OTA reservations into the same /manage/bookings list. Source badge on every booking; double-bookings flagged as an issue, not silently overwritten.
Android app
Biometric unlock (fingerprint / face), push notifications for issue assignments and direct messages, device camera for photos and check-in IDs, deep-link verification, offline mutation queue so housekeepers can mark tasks done in basements with no signal.
SMS login for staff
Phone-OTP login on the /login Phone tab: country picker, 6-digit code by SMS, 60s resend cooldown, rate limits per phone and per IP. Falls back to email-only when SMS isn't configured. Built for housekeepers and field staff who don't have email-first habits.
Online guest check-in
Pre-arrival email with a tokenised link to a public form. Captures the data IT/ES/FR registration regimes require — ID type, document number, address, signature, ID photo. Status workflow (Pending → Submitted → Verified) and 90-day photo auto-purge built in.
Reports & analytics with CSV exports
Three-tab dashboard at /manage/reports: Revenue & Occupancy, Operations (with on-time cleaning SLA + repetitive-issues per room), Inventory. URL-state date-range picker, recharts visualisations with chart-type toggles, CSV per tab.
Guest CRM with VIP + lifetime stats
Guest detail page shows lifetime revenue, stay count, total nights, days-since-last-visit. VIP toggle, tag chips, internal staff note. Returning guests auto-detected and flagged in the new-booking dropdown.
Direct booking widget
Drop-in iframe for the customer's own marketing site. Bookings land straight in their PMS as DIRECT_WIDGET. Cloudflare Turnstile gating + IP rate-limit; PENDING status for review-required bookings to prevent double-booking while waiting on approval.
Direct messages between staff
Per-property 1-on-1 chat threads, mobile-first by design — the housekeeper's WhatsApp replacement that stays inside Stanzera. Push notifications on incoming messages.
Owner-editable branding + light/dark mode
Owners customise logo, brand colours, typography, sidebar order/labels, and the default light/dark theme — all in /manage/branding with a live dual preview (web + mobile). WCAG contrast check on the palette.
Multi-property, multi-currency
One organisation, many properties, each with its own currency, timezone, room list, team, branding. Managers can span properties; owners see everything.
Ten languages, the whole product
English, German, Romanian, Hungarian, Italian, Spanish, Dutch, Hebrew, French and Greek — every UI string, including predefined cleaning tasks, linen items, and issue types.
Per-role views & invites
Four-tier ACL: owners, managers, desk clerks (near-MANAGER with carve-outs), and operational staff (housekeepers, house cleaners, installers, plus a free-form OTHER role that owners can promote to front-desk per member).
EU infrastructure, GDPR-native
Neon Postgres in Frankfurt, Vercel Blob in Frankfurt, Resend in Ireland. No third-party trackers, no US data routing. GDPR Art. 20 data export on request, within 30 days.
NowIn flight — visible progress over the coming weeks.
Payment interface · subscriptions go live
Built-in subscription billing, recurring monthly charges, founding pricing locked in for early hotels. The transition from free early-access onboarding to paid subscriptions lives here. Unlocks card capture in the direct-booking widget too.
Android Play Store launch
Final readiness pass for the public Play Store release: OTA bundle invalidation testing, push-token rotation, biometric session expiry handling, deep-link domain verification, low-end Android device pass. Currently a controlled rollout to founding hotels; the public listing opens once the checklist clears.
iOS app
Same mobile experience as Android — biometric (Face ID), push notifications, device camera for photos and check-in IDs. Coming soon.
Public guest check-in localisation
The pre-arrival check-in form is English-only in v1. Localising IT / ES / RO / DE next — highest-priority language pass given the legal-registration regimes those markets need it for.
LaterNext on the docket, in roughly the order they'll ship.
Guest app · no download
A web app guests open from a link in their booking-confirmation email — no app store, no install. Online check-in (ID + e-signature + ETA), per-stay PIN/QR for the room, room-service ordering, two-way chat with reception, minibar refill requests, express checkout via Stripe, and a review prompt on the way out. Eliminates queues at reception. Part of the Complete tier; opt-in per organization once it ships.
AI assistant for the team
A built-in helper that answers operational questions in plain language: "who has rooms 101 and 203 today?", "what's the occupancy next weekend?", "draft a reply to this guest in German." Designed for owners and managers who don't want to click through screens.
AI-driven dynamic pricing
Smart room-rate suggestions based on occupancy curves, day-of-week patterns, local events, and competitor signals. Always a suggestion, never an automatic override — you approve or ignore. Built so any property gets revenue-management intelligence without hiring a revenue manager.
Website builder · paid add-on
A separately-priced module to build a public marketing + booking site at stanzera.com/sites/<slug> or your own domain. CMS-style content blocks, image hosting + transforms, gallery, SEO controls, and the booking widget embedded natively. Sequenced after the payment interface so direct bookings can take payment end-to-end.
Deeper OTA integrations
Beyond the iCal foundation already shipped: direct partner API integrations (Booking.com Connectivity certification, Airbnb where available) and channel-manager middleware (SiteMinder / Hostaway) for hotels that already use one.
Auto-submit to police-registration portals
Send guest check-in data straight to Polizia Alloggiati (IT) / SES Hospedajes (ES) / equivalent EU systems via their official XML APIs. Eliminates the manual CSV upload step v1 expects from hotel staff.
Missing something you'd need?
Founding hotels have real input on what we build next. Email us with the workflow you'd want supported and we'll tell you honestly whether it's already on the list, going on the list, or out of scope.
Email us